Refund policy

Due to the PRE-ORDER nature of our products, ALL SALES ARE FINAL.
We do not accept returns, exchanges, or refunds.

This policy ensures product safety, hygiene, and quality for all our customers.
Please double-check your order details before completing your purchase.

If you received the wrong item or your order was damaged in transit, please contact us within 3 days of delivery at contact@luzhair.us, and we’ll be happy to help.

Thank you for understanding and supporting our small business.

 Contact Us

If you have any questions or need further assistance with your return or exchange, please don't hesitate to contact us at:

• Email: contact@luzhairextensions.com

Final Note

We want every customer to be happy with their purchase, so if there is any issue with your order, please reach out to us as soon as possible. We will do our best to work with you to resolve any concerns.